Hello! Welcome to our Frequently Asked Questions section. Below is a list of answers to some of the most common questions. We hope you find this section helpful, however if you’ve any other questions or concerns that we’ve not covered in our FAQ’s section then please contact us and we will be happy to answer to your queries.


Why should I subscribe to Natureways.shop?

When you subscribe with us we offer you 10% discount at the time of joining and once you join us we keep you informed on the upcoming discounts and also keep you updated with all the new products and new deals.

Yes! NaturWays CBD Oil comes from hemp grown legally on farms in the European Union. Hemp is legal to buy in Europe, Canada, USA and other countries worldwide. However, there are some countries of the world, where the law can be different. Check out your country laws regarding CBD before placing order.

CBD is considered very safe. With all our products having gone through stringent production processes, we’re confident that our hemp Raw CBD oil is safe for consumption. However, if you are already on any medication, you should consult with your doctor first.

While CBD is legal throughout the European Union we still recommend caution when travelling with it. It is a cannabis product, after all, and there is a small chance airport staff may confuse it for illegal cannabis products and seize it.

It’s your decision if you choose to travel with CBD products, but you should bear in mind that probably not everyone who works in an airport will be aware of the legality of CBD.

When travelling outside of Europe we strongly recommend not travelling with CBD.


At Naturways, we only use pure and 100% natural hemp sourced from naturally responsible sources. At these sources, hemp is grown naturally without any artificial means or introduction of any synthetic chemicals.

Just like pollen from trees, grasses or weeds, hemp pollen may trigger allergic reactions in a very small minority of people. This subject has not been studied in depth, but there are scientific studies that point to allergic reactions caused by hemp.

If you choose a product that is GMP certified you minimize the risk of contamination with allergens. NaturWays offers the finest quality cannabis extracts on the market as it is GMP certified. This means that our products contain no hazardous chemicals that can cause an allergic reaction.

Most drug tests do not detect CBD oil (cannabidiol). This is because drug tests are designed to pick up on THC. As some of our CBD products contain almost untraceable amounts of THC, this is not enough to make you test positive for using drugs. If you are really concerned about it, we highly recommend you to purchase our THC free CBD products.

All our products are sold as food supplements only to help promote everyday well-being. They are not intended to diagnose, treat, cure or prevent any disease.  

We cannot make any medical claims about CBD.

It is recommended that you do your own research or contact your doctor.

DISCLAIMER: Naturways CBD products are not intended to diagnose, treat or cure any disease. These products should always be used as directed on the label. No product violates the United Kingdom Misuse of Drugs Act 1971. The THC content in all products is below 0.2%. This product is not for use by or sale to persons under the age of 18. It should not be used if you are pregnant or nursing. A Doctor’s advice should be sought before using this and any supplemental dietary product.

The human body contains recently discovered receptors called CB1 and CB2. Scientists believe that these receptors are linked to several functions, including appetite, emotions, mood, coordination, movement, and pain. CB1 is found in the brain, while CB2 receptors are in the immune system. Accordingly, cannabinoids like CBD oil are compounds that naturally interact with those receptors in the body, activating them in the process. Therefore, the ingestion of CBD can improve the endocannabinoid function of the body.

Dosage & cautions

How much CBD should I take?

This is a difficult question to answer as everyone is different.

The best way to maximize the effect of CBD is to start small. Many people think that CBD failed them because they didn’t feel anything even after a couple of weeks of regular use. The technique is to figure out the right dose that’s enough for your body to respond. You do not take it as much as you want and expect immediate results. The key to success is starting slow. For example, you can begin by taking 5mg – 10mg of CBD oil. Stick with that dose for about a week before you start increasing it. You do this every week until you finally figure out the right dosage.

We recommend to start taking 2 or 3 drops, twice a day. Gradually build up the dose to find your optimum dosage.

Place drops directly under tongue. Hold it in your mouth for 30-60 seconds before swallow it.

For more information about how much CBD you should take or what potency is the best for you, contact us at hello@naturways.shop

Do not use whilst pregnant or breastfeeding.

Keep out of reach of children.

Consult your doctor if you are in medication.


Can I return the product if I am not satisfied with my purchase?

Yes! You can return the product within 30 days of the purchase of the product. To learn more about the returns please check our return and refund policy.

We accept all major credit card payments like Visa, American Express and Master Card.

We will be also accepting Bitcoin and other cryptocurrencies soon.

You can add items to your order until you confirm payment details and complete your order. Once completed you cannot amend your order.

However, If you still want to amend the order once it has been placed, contact us as soon as possible at hello@naturways.shop

Yes! We offer international shipping to most of the European countries (See list below). Please note that International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates and in some cases your order can also be subject to import duties and taxes.


Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Estonia, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom

Yes! We offer free shipping to all orders inside the UK, and we offer free international shipping for orders over £100.

Yes! When ordering please specify an alternative address where you want your delivery. You need either, mention the different delivery address in the Order Notes or use billing address for your records, and delivery address to send the parcel where you want to.  

We take our customers delivery speed very seriously.

You will normally receive your NaturWays product within 2 to 3 days inside UK and 5 to 10 working days in international orders. However, there are things that may further delay your shipment which are out of our control.

We want to serve our customers in the best way we can. Please get in touch with us through our contact us page or write to us at hello@naturways.shop and our customer care will get back to you within 24 hours.